DermaAI

Dermatology clinics in India run on a patchwork: one app for appointments, another for records, WhatsApp for follow-ups, and a lot held in people's memory. Calls go unanswered and follow-ups slip.

DermaAI puts the whole clinic on one system, made for how dermatology, aesthetic and hair transplant clinics actually work, with AI that does the paperwork while the doctor stays in charge.

A clinic system that follows a patient from the first message to the last follow-up:

• Reception queue and calendar
• Patient records and a self-service intake kiosk
• Prescriptions, quotes and invoices
• Procedure logs, medicine stock and lab reports
• One inbox for patient conversations on WhatsApp
• Clinic analytics

The doctor talks to the patient as usual. DermaAI listens in Hindi or English, transcribes with speaker labels, and drafts a structured prescription. Medicines and procedures are matched against the clinic's own lists rather than left to the model. The doctor edits and signs, and nothing is final until they do.

Around the consult, AI re-checks allergies as the doctor edits, writes a patient summary from facts already in the record, and reads uploaded lab reports into it. The pipelines combine Gemini and Claude models, each chosen for the step it does best.

Clinical AI earns trust slowly, so the guardrails are part of the product:

• Silent audio never reaches a model, so a quiet room can't produce an invented consult
• A prescription the doctor wrote by hand is never overwritten
• AI can only suggest additions, and the doctor approves each one
• Every doctor edit to an AI draft is logged, so drift shows up and gets fixed
• Evaluations on real consult audio, and automatic checks after every deploy
• Risky changes go to one clinic first
• New agents start in shadow: the follow-up agent drafts, but sends nothing until it has earned trust

• Every request is scoped to one clinic and refuses to run if it can't be, with tests that catch any bypass
• Owner, admin and member roles, and every staff impersonation is logged
• Messaging credentials encrypted at rest, encrypted database connections, secrets in a managed vault
• All patient data hosted in India, on Google Cloud in Mumbai

Always-on servers on Google Cloud Run, a managed Postgres database with point-in-time recovery, and alerting on errors and slow scribe runs. Every change gets an automated code review and tests, and a deploy that fails its post-deploy checks rolls itself back.

DermaAI is live with clinics. It is our own product: we build it, run it, maintain it and sell it ourselves.